Inter-team Handoff Routing
Every email, Slack message, or task that needs another team gets routed automatically — with context, owner, and deadline. Nothing slips because nothing was verbal.
Vendor follow-ups slipping. Tasks routed verbally and never documented. Status that’s always two days old. Custom agents that close every loop and keep the operational picture fresh.
Every email, Slack message, or task that needs another team gets routed automatically — with context, owner, and deadline. Nothing slips because nothing was verbal.
Tracks every outbound vendor message and chases on your timeline. 24 hours, 48 hours, escalation. You don’t remember to follow up because you don’t need to.
Pulls updates from Slack, project tools, email, and standup notes. Synthesizes a one-page weekly status for leadership. The thing you keep meaning to write.
Watches operational events. Flags when something deviates from the documented SOP. So you fix the gap, not the symptom.
Their COO had a recurring problem: every quarter, a handful of vendor commitments would slip through the cracks. Each slip cost real money — expedited shipping, missed SLAs, late penalties.
We built a routing + follow-up agent that watched every inbound vendor email, every outbound request, and the time between them. When anything sat too long, it pinged the right person.
90 days later: zero dropped follow-ups. Zero late penalties. Their COO has a single dashboard for vendor status across the company.
Book a 15-minute call. We’ll ask what’s slipping and walk you through what an agent would handle.